JCPenney Associate Kiosk

JCPenney Associate Kiosk.

How do I log in to the JCPenney Associate Kiosk?
How do I sign in to JCPenney Jtime?
How do I change my JCP Kiosk Password?

About the JCPenney Kiosk.

What is the JCPenney Associate Kiosk?

The JcPenney Associate Kiosk is JcPenney’s employee management platform. It is possible to access  JcPenney Kiosk from home on your home computer or on your cell phone.

What can Employees use the JC Penney Associate Kiosk for?

JcPenney employees, assocaites and managers can use the JCP Kiosk to view work schedules, paystubs, W-2 forms, benefits, company news onnlie, or for employees to quickly change their contact details, apply for career changes or apply for Paid Time Off (PTO).

How do I log in to the JcPenney Associate Kiosk?

How do I access my JcPenney Employee Kiosk account from home?

1. Go to the login page. It will re-direct you to the new JcPenney Kiosk login page at

2. On the main JcPenney Kiosk page, you can choose between:

  • Associate Kiosk @ Home
  • Arbitration of Employment Disputes
  • Electronic W-2 and Reissues
  • Former Associate Kiosk Instructions
  • Former Associate Kiosk
  • Powerline/Benefits Contact Information
  • Wage and Job Verification
  • Associate Recognition
  • Associate Frequently Asked Questions

3. Click on the first entry, “Associate Kiosk @ Home”.

4. Enter your JcPenney Kiosk Username and Password. The Username is your nine digit Employee ID number at JCPenney (use leading  0000’s to make sure it is nine digits. Your default password is 11 digits and will use this convention: JCP (Upper Case), birth month (2 digits), birth year (2 digits), and last four digits of your SSN.

5. Click on “Login”.

jcpenney associate kiosk jtime jcp kiosk login
Click on “Associate Kiosk @ Home” to go to the new JcPenney Kiosk login page. Click on the “Former Associate Kiosk” link, then “Click Here” to visit the JcPenney Former Associate Kiosk.

How to reset or change my JcPenney Associate Kiosk Password?

  1. Go to the login page.
  2. Choose “Associate Kiosk @ Home”.
  3. On the login page, click on the “I want to change my password or reset my lost password” link to the right of the login fields.
  4. UPDATE: If the link above won’t open, then try this: Enter your Username and new password.

I can’t log in to the JcPenney Associate Kiosk. Why not?

  • Check that your WIFI connection is functioning.
  • Check that you are on correct login page. The JcPenney Associate Kiosk has moved to a new web address, which the webpage should re-redict you to.
  • Check that you entered the correct employee User ID and password (which are case-sensitive).
  • Check that the CAPS LOCK button is OFF on your keyboard.
  • If you copy or paste your JcPenney Associate User Id or password, check that you are not copying any “spaces”.
  • Try signing in to the JcPenney Associate Kiosk from another device, cellphone, laptop etc.
  • Try logging in to the JcPenney Associate Kiosk with another browser, i.e Chrome, Mozilla etc.
  • Update your chosen browser to the newest version, then clear all cache and cookies, or log in in “incognito” mode.
  • If you still cannot access the JcPenney Associate Kiosk, then contact your General Manager or HR Coordinator.

JcPenney Jtime.

What is JcPenney Jtime and can new employees use it?

The Jtime Launchpad application is used for employees to view and manage their work schedules. You can view your past and future JCPenney schedules from home.

To access your JcPenney schedule on the JCPenney Kiosk, first log in to the JCP Kiosk website, navigate to the left side of the first page, find and and click on “JTime Launchpad”

JcPenney HR Contacts.

What is the phone number for JcPenney’s Associate HR Department?

For all tax issues, the phone number to call is: 1-800-567-W24U (9248).
The phone number for JC Penney’s Headquarters is: 1-972-431-1000
The phone number for JC Penney Human Resources (HR) is: 1-888-879-2641.

The JcPenney W-2 Support phone number is: 1-800-567-9248.

The JcPenney POWERLINE phone number is: 1-888-890-8900.

Once on Powerline, choose between:

  • Powerline Absence Management Center
  • Health Care Reform Questions
  • Pension:To update mailing address, direct deposit,or replacement checks-Initiate Retirement
  • Health and Insurance-Report A Death-Other Questions
  • Gold Card reissue, benefit policy questions, change address.
  • Payroll: To request replacement of payroll checks
  • Savings Plan: 401K questions, loans, updates

Alternatively, the JCPenney HR can be reached on this email address:

The JC Penney Corporate Office address is:

JC Penney Corporate Office
6501 Legacy Dr.Plano, TX75024

JCPenney Associate Kiosk
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